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JOB PURPOSE:

Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via an awesome and secured digital client experience, so that we can all make a difference for a better future. We work in a creativity-inspiring office in Petit -Saconnex and we favor out-of-the-box thinking. You will be part of a fast-growing company, very open to innovation.

In addition to this, Alpian has an extremely dynamic and multi-cultural environment.

POSITION SUMMARY:

The role of the senior accountant will be to handle the accounting processes, provide analysis and production of regulatory statistics. He/she will actively participate in project management regarding accounting related solutions. This is a challenging role that will give a global overview on all accounting and controlling fields.

This role will offer a close collaboration with all departments of Alpian and subsidiaries abroad.

Responsibilities (duties included but not limited to the below)

• Management of the daily accounting tasks (payments, general ledger entries…)

• Ensure periodical closing (FINMA circ. for banks)

• Ensure proper bank statement reconciliations

• Comply with VAT and other tax filing requirements

• Produce regulatory statistics

• Answer to auditors’ requests

• Deploy dashboards and provide analysis reporting for Management on the activity

• Take part in transversal projects, participate in implementation tests on new tool

EXPERIENCE/SKILLS REQUIRED:

Experience/Skills required

• Chartered Specialist in Accounting and Financial Management, Federal Diploma of Higher Education (Spécialiste en finance et comptabilité avec brevet fédéral)

• 5 years of Swiss banking experience

• Mandatory Experience with FiRE tool for regulatory reports

• Knowledge of fiscal statements (TVA, taxes)

• Willing to design and optimize accounting/reporting processes and makes things happen

• Fluent in French or English with knowledge of the other language

• Paying attention to details

• Demonstrate reliability and trustworthiness

• Strong communication skills; able to adapt to other profiles with non-accounting background

L'OBJECTIF DU POSTE:

Alpian combines everyday banking services with accessible digital private banking and wealth management – together in one app. Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via an awesome digital client experience. We work in a creativity-inspiring office in Geneva and we favour out-of-the-box thinking.

RÉSUMÉ DU POSTE:

Assist clients on the day-to-day activity by providing an excellent support in banking services including card management, banking transactions, investment solutions, general offering and any other inquiry coming from client and from other departments.

Additionally, the role consists in handling internal tickets related to client’s experiences and issues and provide a proper follow-up based on Alpian’s standards.

EXPÉRIENCE / COMPÉTENCES REQUISES:

Description – non exhaustive

• Main client interactions are conducted via chat, video-call and phone-call

• Prompt follow-up of client’s inquiries through ticketing system

• Manage client’s relationship

• First line of defense for onboarding, periodical review and cross boarder regulation

• Compile internal reports (Contact Reports, Complaints, Feedbacks, Technical bugs…)

• Escalate client’s requests if it cannot be handled directly

• Tight teamwork within the Wealth Management Department and liaison with all other departments to solve efficiently and pro-actively client’s requests and issues

• Participation in project development related to the Wealth Management Department and client’s experience

Competencies

• Teamwork

• Client oriented

• Problem solver

• Solution oriented

• Digital affinity

• Passion to inspire and guide clients

• Attention to details

• Fast Typewriting

• Multi-task & flexibility

IT Skills

• MS Office tools

• Temenos, is a plus

• Experience working with CRM
  

Languages

• English fluent (B2)

• Mother tongue French or Swiss German (both languages are a plus)

• Additional language is a plus (French / Swiss German / Italian

• High standards in writing skill are a must for the mother tongue.
  

Education

• Post-obligatory diploma

Professional experience

• >1 years of work experience in financial sector

Why us?
Alpian SA is attentive to the different life paths and needs of its employees and promotes diversity. It gives the highest priority to equal treatment.

JOB PURPOSE:

We aim to disrupt the private banking industry by becoming the first digital and mobile only private bank in Switzerland, aimed at the mass affluent market. Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via an intuitive and secured digital client experience. We work in a creativity-inspiring office in Geneva Canton and we favor out-of-the-box thinking. You will be part of a fast-growing company, driven by innovation.

Alpian has an extremely dynamic and multi-cultural environment.

POSITION SUMMARY:

We are looking for an experienced DevOps Engineer with extensive cloud experience. Must have at least 5 years experience in IaC and Cloud automation, preferably using Terraform. A solid understanding of Cloud Infrastructure (Virtual Networks, Virtual Machines, Application Gateways, API’s, Service Principles, Load Balancers, Storage, DNS etc) and container orchestrators such as Kubernetes are essential. You will be joining a new and growing team of engineers to form the core of the Alpian Cloud Operations team, with a significant overlap with the Development team who create and support the applications. You will be responsible for developing, maintaining and documenting a multi cloud environment as it pertains to both internal Alpian corporate use, integration with 3rd parties whose products are built on our tenant and the live running of the application itself that serves our customers.

This is a great role to get in on the ground floor of a Cloud Native Bank and have a real say in shaping the policies and environment right from the outset.

Responsibilities (including but not limited to the below) :

• Creating and maintaining Infrastructure as Code (IaC) using Terraform

• Managing containerized workloads using Kubernetes

• Close collaboration with the devs and other business units

• Designing, implementing and managing flows for Continuous Integration (CI) and Continuous Delivery (CD)

• Implementing, and automating governance processes, security controls, and compliance requirements

• Defining and deploying metrics, monitoring, and logging systems

• General cloud administration and diagnostics

EXPERIENCE/SKILLS REQUIRED:

Experience/Skills required:

• Strong orientation to best-practices enforcement and security as a mindset more than as a gate to pass (DevSecOps)

• Cloud native

• BSc or MSc in Computer Science or another quantitative field

• Experience of no less than 4 years with GCP as a cloud provider

• Strong knowledge of Kubernetes

• Strong knowledge of Terraform

• Strong knowledge in a scripting language (bash, powershell)

• Good knowledge of at least one programming language of Golang, Python, Java, NodeJS

• Interest in security, authentication and authorization topics

• Good understanding of networking, HTTP protocol and REST paradigm

• Strong attitude towards teamwork and bidirectional collaboration

• Fluent in English

Nice to have:

• Strong knowledge of the most popular Kubernetes tools and companions (E.g. Helm, Istio)

• Experience in High availability, Scalable software architecture design and implementation

• Deep knowledge of OOP paradigms and patterns with particular focus on SOLID and TDD approaches

• Good knowledge of microservice architecture

• Fair experience in managing SQL and NoSQL databases, as well as Liquibase, MongoDB and others

• Knowledge of Azure infrastructure

• Experience with Spring Boot 2.x

• Experience with MQ systems (e.g. RabbitMQ, Kafka, PubSub, etc.)

• Experience with reactive programming, streams + collections, Functional programming

• Banking processes and application knowledge

L'OBJECTIF DU POSTE:

Role
You will be helping the team setting up and maintaining the infrastructure for a platform that delivers a comprehensive solution that allows organizations to understand and maximize the real value of their data.

You will need to be organized, motivated and get things done. Want to work in a startup environment and take ownership of what he/she will be working on.

Mission
Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via an awesome digital client experience, so that we can all make a difference for a better future. You will be part of a fast-growing & diverse company, very open to innovation and that favors out-of-the-box thinking.

RÉSUMÉ DU POSTE:

Responsibilities (duties include are but not limited to the below)

• Creating and maintaining infrastructure using the Infrastructure as a Code (IaaC) paradigm

• Managing containerized workloads using Kubernetes

• Designing, implementing and managing flows for Continuous Integration (CI) and Continuous Delivery (CD)

• Implementing, and automating governance processes, security controls, and compliance validations

• Defining and deploying metrics, monitoring, and logging systems

• General cloud administration and diagnostics
  

EXPÉRIENCE / COMPÉTENCES REQUISES:

Experience/Skills required

• Strong orientation to best-practices enforcement and security as a mindset more than as a gate to pass

• Cloud oriented approach while designing and implementing a solution

• BSc or MSc in Computer Science or another quantitative field

• Experience of no less than two years with GCP as a cloud provider and cloud-native applications

• Strong knowledge of the Kubernetes orchestrator

• Strong knowledge of terraform

• Strong knowledge in bash scripting

• Good knowledge of at least one programming language among Golang, Python, Java, NodeJS

• Interest in security, authentication and authorization topics

• Good understanding of networking, HTTP protocol and REST paradigm

• Strong attitude towards teamwork and bidirectional collaboration

• Valid Permit or eligibility to work in EU

• Fluent in English

Nice to have

• Strong knowledge of the most used Kubernetes tools and companions (E.g. Helm, Istio, Cert-Manager and others)

• Experience in High Availability, Scalable software architecture design and implementation

• Deep knowledge of OOP paradigms and patterns with a particular focus on SOLID and TDD approaches

• Good knowledge of microservice architecture

• Fair experience in managing SQL and NoSQL databases

• Experience with Spring Boot 2.x

• Experience with reactive programming, streams + collections, Functional programming

• Banking processes and application knowledge

L'OBJECTIF DU POSTE:

The Role
As Mobile Developer, you will be working with our mobile team, ensuring that the mobile app solution follows the highest standards in terms of code quality, scalability, testability and security.

As Mobile Developer, you will have the opportunity to build solutions that would make an impact. You will be working on new product functionalities but also improving the current app for performance, scalability and robustness while making use of the latest technologies, reducing complexity and making development easier

You will also be part of a new and growing team where you will add value to technical hiring and help carve out avenues for future growth too.

RÉSUMÉ DU POSTE:

Mission
Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via
an awesome digital client experience, so that we can all make a difference for a better future. We
have 3 offices and work in creativity-inspiring spaces in Geneva (CH), London (UK) and Rome (IT).
You will be part of a fast-growing & diverse company, very open to innovation and that favors out-of-the-box thinking.

EXPÉRIENCE / COMPÉTENCES REQUISES:

Responsibilities

• Producing code to a high standard

• Showing good attention to detail in the final product, taking care and pride in what is produced

• Tracking and communicating progress of tasks with the task owner and the SCRUM team

• Improve own skills to get as many aspects of development as possible to a competent level

• Sharing of ideas and techniques across the team, contributing to and learning from the team as a whole

• Training new hires

• Handling the app lifecycle from coding to the release in the app stores

• Maintaining the CI/CD infrastructure
  
  Required

• Objective C and Swift or Kotlin

• Android Studio or Xcode

• Fastlane

• Web service integration (REST, JSON)

• Git usage and code management

• Understanding of design patterns and architectures

• Good knowledge of mobile and web testing strategies

• Valid Permit or eligibility to work in EU

• Fluent in English
  
  Nice to have

• Flutter and Dart

• Experience working in Agile, good estimation and planning capabilities

• ReactJS with Typescript

• Experience in the FinTech or Banking

• Experience with Jira

• Understanding of Italian
  

L'OBJECTIF DU POSTE:

Role
We are looking for a Business Analyst with strong organizational and planning skills and proven ability to multitask in a fast-paced environment. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs.

They will be responsible to support in the definition of business requirements and detail processes that are scalable and efficient. They will work closely with Development/Engineering and other teams to deliver products that align with this vision, meet market needs and are delivered to a consistently high-quality standard.

We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision, with the willingness to work in a start-up, competitive environment and taking ownership of what they will be working on.

RÉSUMÉ DU POSTE:

Mission
Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via an awesome digital client experience, so that we can all make a difference for a better future. We have 3 offices and work in creativity-inspiring spaces in Geneva (CH), London (UK) and Rome (IT). You will be part of a fast-growing & diverse company, very open to innovation and that favors out-of-the-box thinking.

EXPÉRIENCE / COMPÉTENCES REQUISES:

Responsibilities

• Support discussions with product owner and/or business partners to understand the process, the problem, and then brainstorm solution scenarios

• Actively engage product owner or business stakeholder to translate solution needs into actionable user stories

• Facilitate and support product backlog management

• Partner with product owners to define & refine acceptance criteria

• Partner with developers on reviewing user stories for understanding and scoring

• Write test cases for user stories

• Analyze user acceptance testing results to ensure functionality meets business needs before each product release

• Secure approval & change management activities with senior product manager or product owner before release

• If needed, participate in daily scrum meetings, planning, reviews and retrospectives

Experience/Skills required

• MSc in Computer Science, Engineering or similar relevant field

• Knowledge of Agile process and principles

• Excellent organizational and time management skills

• Sharp analytical and problem-solving skills

• Valid Permit to work in EU

• Fluent in English

Nice to have

• Banking processes and application knowledge

• Experience in Startups

• Experience in regulated sectors

• Passion for fintech and technology
  

L'OBJECTIF DU POSTE:

ABTEILUNG:
Wealth Management Team

Wer wir sind:
Alpian kombiniert alltägliche Bankdienstleistungen mit zugänglichem digitalem Private Banking und Vermögensverwaltung - alles in einer App. Unsere Mission ist es, Bankgeschäfte und Investitionen einfach, transparent, vertraut und immer sinnvoll zu machen, und zwar durch ein grossartiges digitales Kundenerlebnis. Wir arbeiten in einem kreativitätsfördernden Büro in Genf und bevorzugen Out-of-the-Box-Denken.*

Zusammenfassung der Position:
Unterstützung der Kunden durch hervorragende Betreuung bei ihren täglichen Aktivitäten wie Bankdienstleistungen, einschliesslich Kartenmanagement, Bankgeschäfte, Investitionslösungen, allgemeine Angebote und alle anderen Anfragen von Kunden und anderen Abteilungen.

Darüber hinaus besteht die Aufgabe darin, interne Tickets im Zusammenhang mit Kundenerfahrungen und -problemen zu bearbeiten und eine angemessene Nachbereitung auf der Grundlage der Alpian-Standards zu gewährleisten.

RÉSUMÉ DU POSTE:

Zusammenfassung der Position:

Unterstützung der Kunden durch hervorragende Betreuung bei ihren täglichen Aktivitäten wie Bankdienstleistungen, einschliesslich Kartenmanagement, Bankgeschäfte, Investitionslösungen, allgemeine Angebote und alle anderen Anfragen von Kunden und anderen Abteilungen.

Darüber hinaus besteht die Aufgabe darin, interne Tickets im Zusammenhang mit Kundenerfahrungen und -problemen zu bearbeiten und eine angemessene Nachbereitung auf der Grundlage der Alpian-Standards zu gewährleisten.

EXPÉRIENCE / COMPÉTENCES REQUISES:

Erforderliche Erfahrungen/Fähigkeiten:
Beschreibung - nicht abschliessend

• Kundenkontakt über Chat, Videoanrufe und Telefonanrufe abwickeln

• Zeitnahe Bearbeitung von Kundenanfragen über das Ticketingsystem

• Verwalten der Kundenbeziehungen

• Erste Anlaufstelle für Onboarding, regelmässige Überprüfung und grenzüberschreitende Regulierung

• Zusammenstellung interner Berichte (Kundenkommunikationen, Beschwerden, Rückmeldungen, technische Fehler...)

• Eskalation von Kundenanfragen, wenn sie nicht direkt bearbeitet werden können

• Enge Teamarbeit innerhalb der Abteilung Wealth Management und Zusammenarbeit mit allen anderen Abteilungen, um Kundenanfragen und -probleme effizient und proaktiv zu lösen

• Teilnahme an der Projektentwicklung im Zusammenhang mit der Abteilung Wealth Management und der Kundenerfahrung

Kompetenzen

• Teamarbeit

• Kundenorientiert

• Problemlöser

• Lösungsorientiert

• Digitale Affinität

• Die Leidenschaft Kunden zu inspirieren und zu begleiten

• Aufmerksamkeit für Details

• Schnelles Tippen

• Multitasking und Flexibilität

IT- Kenntnisse

• MS-Office

• Temenos ist ein Plus

• Erfahrung im Umgang mit CRM

Sprachen

• Englisch fliessend (B2)

• Muttersprache Schweizerdeutsch/ Deutsch, mit exzellenter Schreibfähigkeit

• Zusätzliche Sprache ist ein Plus (Französisch / Italienisch)

Bildung

• Post-obligatorisches Diplom

Berufserfahrung

• >1 Jahr Berufserfahrung im Finanzsektor

Warum wir?

Alpian SA achtet auf die unterschiedlichen Lebenswege und Bedürfnisse seiner Mitarbeiter und fördert die Vielfalt. Sie räumt der Gleichbehandlung höchste Priorität ein.

*unterliegt der FINMA-Bankenbewilligung

L'OBJECTIF DU POSTE:

Mission
Alpian combines everyday banking services with accessible digital private banking and wealth management – together in one app. Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via an awesome digital client experience. We work in a creativity-inspiring office in Geneva, and we favor out-of-the-box thinking.

RÉSUMÉ DU POSTE:

Role
The Wealth Advisor will guide clients to reach their personal objectives by providing investment & financial advice via videoconference.

The role of the Wealth Advisor will be key and will consist in building sustainable relationships with clients and educate them on financial topics.

Additionally, the Wealth Advisor will be the Ambassador of the company’s values and the face of Alpian towards customers and external stakeholders.


Responsibilities:

• Advise on financial products & services

• Provide market updates

• Explain investment performances and conduct portfolio reviews

• Raise awareness on investment matters and educate clients

• Understand and respect the regulatory requirements and policies

• Provide personalized and tailored services to gain client’s trust and loyalty

EXPÉRIENCE / COMPÉTENCES REQUISES:

Experience/Skills required

• Banking and/or finance education or swiss banking apprenticeship

• SAQ Certification is mandatory (Retail, Affluent or CWMA)

• +3 years of experience in the Swiss financial industry (banking apprenticeship included)

• +1 year of experience in a client facing role

• Good knowledge of banking products/investment solutions

• Strong client relationship skills and excellent communication skills

• Comfortable with utilization of latest digital technologies

• Client-oriented, solution-driven & teamwork mindset

• Valid Permit to work in Switzerland

• Fluent in English, and another national language (Swiss-German, French or Italian)
  

Nice to have

• Italian proficiency

• Experience in a Private Banking department

• Experience in Startups

• Passion for fintech and technology
  

L'OBJECTIF DU POSTE:

Role
We are looking for a Project Manager with strong administrative skills and a passion for building great products.

The Project Manager will be expected to take full ownership of projects to ensure completion and successful delivery to the satisfaction of internal and external stakeholders.

The Project Manager will need to be organized, motivated and get things done, with the willingness to work in a startup environment and take ownership of what he/she will be working on.

RÉSUMÉ DU POSTE:

Mission
Our mission is to make banking & investing easy, transparent, familiar and always meaningful, via an awesome digital client experience, so that we can all make a difference for a better future. You will be part of a fast-growing & diverse company, very open to innovation and that favors out-of-the-box thinking.

EXPÉRIENCE / COMPÉTENCES REQUISES:

Responsibilities

• Assist the PMO team with analyzing the scope of new projects or feature requests, highlighting risks and assumptions, assigning responsibilities and ownership, defining project objectives and success factors, devising a project delivery plan

• Ensure projects are delivered to a high-quality standard

• Ensure all relevant issues are communicated appropriately and send regular status updates to project stakeholders

• Ensure project documentation and project boards are up to date

• Coordinate project staff during all phases of the project

• Provide support to team members, internal colleagues and clients

• Prioritize and meet deadlines
  
  

Experience/Skills required

• Bachelor’s degree and 2+ years of product or project development experience

• Ability to analyze and think quickly and resolve conflict

• Strong communication and interpersonal skills

• Ability to adapt to a changing environment

• Self-motivation and the ability to stay focused in the middle of distraction

• Experience with Atlassian Collaboration Tools (Jira, Confluence, Github Issues)

• Appreciation of both waterfall and Agile delivery methodologies, and the ability to apply them appropriately

• Valid Permit to work in the EU

• Fluent in English and Italian

Nice to have

• Banking processes and application knowledge

• Start-up experience

• Technical IT Background

• Relevant industry certification (e.g. PMP-ACP - Prince 2 Agile).

• Experience managing Cloud-first software projects

JOB PURPOSE:

Motivated to join Alpian but none of our open positions seem to currently match your profile?

POSITION SUMMARY:

Please leave your profile in our spontaneous application pool with a short note on what you are looking for as well as the reason why you would like to join us.

We will gladly review your dossier and come back to you in the following days.

EXPERIENCE/SKILLS REQUIRED:

Junior /confirmed /senior professional