Ombudsman

Information for clients of Alpian SA.

As a client-centric investment firm, we consider the satisfaction of our clients to be paramount. Accordingly, in the event that we do not meet your expectations at any time, please let us know immediately. The best way to do this is to contact the Wealth Management Team. Together we endeavour to find a way to resolve the issue.

You will find information on Alpian’s complaint management here:

However, if you are not able to reach an amicable solution with Alpian through this process, you can contact Ombud Finance Switzerland. This is the Ombudsman service responsible for complaints against Alpian in Switzerland, and it is a neutral information and mediation agency.